Nursing Home Questions

Dear valued clients and friends,

Do you have a loved one residing in a nursing home or assisted living residence during the COVID-19 crisis? Are you unsure what you should do to keep your loved one safe? Here are some questions to ask:

  1. IF you have not been sent a communication outlining how the residence is dealing with the COVID-19 crisis, insist upon receiving one ASAP.
  2. Ask for a copy of the procedures in place to protect residents and staff from COVID-19 and ask who is responsible for ensuring the procedures are followed.
  3. Are you sure that staff has enough medical supplies and equipment (masks, PPE, gloves, and sanitizer, etc.)?
  4. Ask if the staff have been/are being tested for COVID-19 and if not, ask if there is a plan to do so.
  5. Ask if staff have received proper training for preventing the spread of the disease.
  6. What are the procedures the residence follows if staff become infected with COVID-19?
  7. Ask for a clear plan of what is done when a residence has COVID-19? Are they isolated? How are they cared for? Is the ventilation and heating system separated so that germ spread is minimized? How are other residents and staff protected?
  8. Can seniors who have been hospitalized with COVID-19 return to facilities once they have recovered, and if so, what are the procedures for this?
  9. Ensure that you have the names of those caring for your family member. Who is their physician? Do they have nurses or attendants they are familiar with?
  10. Is there a care log for each resident to keep track of how they are eating and their hygiene schedule?
  11. Are you able to virtually check-in with your loved one by telephone or video so that you can see how they are doing, and if not, can you connect with them by telephone daily?
  12. Ask what you can do to support those working to provide care for your loved ones.

We are here to help you through these unprecedented times. Please call us if you have any questions or concerns at 978.692.0922. We are here to help!


The Madge & Johnson Team